HomeCategory Patient Experience


For healthcare services, the most important thing they can do to improve the health of their patients is to connect with their patients in a better way. You might think that treating the illnesses or ailments of your patients is just as simple as administering some medicines to them. It is not always the case. Of course, the seriousness of the health conditions experienced by your patients will affect how you treat them. However, building...


Digital therapeutics (DTx) offer a novel and vital approach to healthcare. Working “beyond the pill,” these evidence-based and digitally-powered healthcare solutions are already filling gaps left by traditional therapies. Above all, what’s most promising is their ability to deliver personalized care through flexible care channels. Whether it’s mental health services, medication-adherence, physical therapy or any of its other applications, DTx has already shown improved the lives of millions of people. But DTx is still in...


Medical practices and private hospitals have previously been known to have difficult patient portal solutions, typically featuring a limited number of features. With antiquated user interfaces, there was plenty of room for error and miscommunication in the past, but not anymore, which is great news for both medical practitioners and patients alike.  Introducing the Bridge Patient Portal, a modernized easy-to-use patient portal system that improves patient engagement and their overall experience!   The Bridge Patient Portal...


We’re all familiar with the fire safety drill, from regular practice runs at school all the way through to adult working life. An alarm is sounded, signalling the urgent evacuation of every person in the building – in an orderly fashion – only to stand at the designated meeting point where the fire marshals in their high-visibility vests, clipboards in hand, attempt to ascertain whether everyone has made it out of the building – preferably...


Patient healthcare has come a long way since inception and has gradually transitioned into value-based care. Patient Healthcare Experience (PHE) is a complex terminology related to patient satisfaction. An enhanced focus on PHE primarily drives a perception of better results, educates the patient on the requisite treatment route and inculcates the path of adherence. Certainly there is a clear-cut roadmap that aids the healthcare experience and delivers ‘patient delight’. Understanding and estimating the healthcare experience...


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