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Information overload tends to increase as the number of people working in a particular sector increases. Nowhere is this more apparent than in the healthcare industry. According to some reports, over 12 million employees work at some 5,600 hospitals in the US alone. Each of these employees has to be trained whenever they start a new job or get transferred between different facilities. This makes dealing with information an almost insurmountable challenge. However, a solid...

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Melbourne-based company Lyfe has developed automation software that is making healthcare administration easier for all. For years, patients and healthcare providers alike have struggled to juggle the ins and outs of administrative functions, such as scheduling appointments, rescheduling appointments, processing payments online, client-provider messaging, requesting information from insurance companies, and more. That all changes with Lyfe, a platform where patients are able to book appointments within a few mouse clicks and providers are able to...

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When it comes to denial management, hospital claims managers face a whole host of challenges when dealing with medical insurance companies. Claim denials, however, are perhaps the most problematic, leading to loss of revenue for the hospital and increased costs when facing protracted recovery processes. In many cases, denials can be avoided with better denial management systems, with robust and comprehensive plans also allowing claims managers to identify where processes can be streamlined to minimize...

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Reminding patients of their scheduled appointment times is vital for a rendering practitioner to keep their business running smoothly. If you have missed appointments or people running late, it causes a disruption in services for others and prevents the doctor from rendering adequate care. It is not only a waste of valuable time, but it costs the practice money and potential clients. Fortunately, in the age of technology, you can incorporate the use of an...

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Orbita Releases New No-cost COVID-19 Chatbot, Enabling Healthcare Organizations to Quickly Integrate Coronavirus Q&A and Screening Tools Into Existing Websites Boston, MA – March 17, 2020 – To assist healthcare organizations in their response to COVID-19, Orbita today announced its new Orbita COVID-19 Virtual Assistant, a turnkey chatbot that can be readily integrated into existing websites to improve access to coronavirus-specific question-answering and screening tools. Orbita is delivering this new solution at no cost to support the many organizations on healthcare’s...

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A Healthcare Revolution or Lack Thereof As of 2017, reports indicate that nearly 9 in 10 (86%) of office-based physicians had adopted some form of Electronic Health Record software. This represents a long-awaited shift in healthcare from the safe yet outdated protocols of decades old traditions to a more modern healthcare rooted in technology. One might have suspected that healthcare would be among the first industries to ride the waves of innovation provided by the...

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Orbita will be running a Livestream Educational Forum on Virtual Health Assistants on Thursday, March 12, noon – 5 pm eastern. To learn more about the event, we conducted an interview with Orbita. 1. Can you tell us more about Orbita? Boston-headquartered Orbita delivers technology that powers voice and chat-enabled virtual health assistants to engage patients, improve outcomes and reduce costs. Customers include Brigham and Women’s Hospital, Libertana Home Health, Mayo Clinic, and the University...

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On taking a glance through the official stats as made available by the Australian government, it comes to light that a large portion of the Australian population is above 65 years of age – 15% to be exact, which represents roughly 3.5 million citizens, and that was three years ago, back in  2017. As of 2020, millions of seniors are in need of care, albeit at different levels. Focusing on the digital aspects of senior...

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Telehealth has transformed how we receive treatment in various ways. It’s not only beneficial to patients but also doctors. This technology utilizes digital information and devices such as mobile devices and computers to access medical care remotely. This technology is available to both the doctor and patients. The UAE is at the forefront in promoting telehealth as a way of improving healthcare. Telemedicine is set to change the healthcare sector in the UAE. As technology...

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Appointment reminder software helps healthcare providers save time and resources while delivering better customer service. Reminding patients of upcoming appointments also reduce no-shows and last-minute cancellations. While the software is useful, it requires proper implementation. To take advantage of the software, use the following best practices for patient appointment reminder software. Allow Patients to Select Reminder Channels Appointment reminder software typically includes the ability to send reminders via text or email. Give patients the option...

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