HomeCategory Patient Experience

In modern healthcare, patient data collection and privacy have become critical considerations for health practice owners in Australia. The safeguarding of patient information not only ensures trust and confidentiality but also plays a vital role in delivering quality healthcare. Obviously, with data breaches becoming more prevalent, it’s even more important to focus on privacy and data collection, especially when it comes to sensitive data. The more sensitive the data, the more care needs to be...

Minimizing the spread of germs and cross contaminants has always been a priority for improving patient care; but in this new reality, healthcare workers, patients and visitors all have heightened expectations for the facilities they frequent. In an Essity survey, 90 per cent of respondents reported wanting increased cleaning and sanitizing in healthcare facilities.[1] These increasing demands are exhausting Environmental Services (EVS) teams, which are facing staffing issues, new and even stricter cleaning protocols, and...

For healthcare services, the most important thing they can do to improve the health of their patients is to connect with their patients in a better way. You might think that treating the illnesses or ailments of your patients is just as simple as administering some medicines to them. It is not always the case. Of course, the seriousness of the health conditions experienced by your patients will affect how you treat them. However, building...

Digital therapeutics (DTx) offer a novel and vital approach to healthcare. Working “beyond the pill,” these evidence-based and digitally-powered healthcare solutions are already filling gaps left by traditional therapies. Above all, what’s most promising is their ability to deliver personalized care through flexible care channels. Whether it’s mental health services, medication-adherence, physical therapy or any of its other applications, DTx has already shown improved the lives of millions of people. But DTx is still in...

Patient healthcare has come a long way since inception and has gradually transitioned into value-based care. Patient Healthcare Experience (PHE) is a complex terminology related to patient satisfaction. An enhanced focus on PHE primarily drives a perception of better results, educates the patient on the requisite treatment route and inculcates the path of adherence. Certainly there is a clear-cut roadmap that aids the healthcare experience and delivers ‘patient delight’. Understanding and estimating the healthcare experience...

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