Hybrid work is here to stay in all industries, and the healthcare vertical is no exception. Statistics suggest that 66% of U.S. employees work remotely, and the number will likely increase in the future. If you’re running a hospital, you’ll probably want to continue working with a hybrid team and remote processes like teleconsultations.
Are you trying to figure out how to manage remote work and long-distance patient care? With the rise of hybrid healthcare, providers must adapt and find ways to handle remote work efficiently to stay competitive and relevant. The effort is worthwhile because you can save money and elevate patient outreach.
We’ve got some actionable tips on managing remote work in your hospital. Let’s dive in!
Convey your Expectations loud and clear
When running with a hybrid team, you’ve got to communicate clearly. The best way to do it is to set clear expectations from the outset and ensure everyone knows them. Create a remote work policy to outline the guidelines, standards, and deliverables for your employees.
Everyone should know what they need to do, how to reach you in emergencies, and the deadlines they must meet.
Embrace collaboration tools
Technology can help you make remote work a breeze. Fortunately, you can access several collaboration tools to bring your hybrid healthcare team together virtually. Slack and Microsoft Teams keep everyone on the same page, and Zoom can be a great option for patient collaboration.
Use these platforms for team chats, file sharing, and video consultations. Connectivity boosts confidence and enhances the quality of internal work and patient care.
Support your remote workers
Working remotely can be challenging even for tech-savvy employees. Being in the healthcare industry means your team members may not be techies. You can ensure comfort and productivity by doing your bit to support them. Provide them with the necessary tools, from hardware to Unattended Remote Desktop Access, and a reliable internet connection.
Remote access is specifically crucial because providers should have patient records handy to deliver the best outcomes. Remote support is also about checking in with employees regularly and addressing any issues they might have.
Foster a strong team culture
Just because your hybrid team is in different locations doesn’t mean you cannot have a solid team culture. You can get a few things right to foster a robust virtual culture for your hospital. Encourage social interactions and create opportunities for virtual team-building activities.
Keep the camaraderie alive with virtual happy hours, coffee breaks, and team challenges. It’s all about team spirit and collective goals to serve your patients.
Track performance and give recognition
You cannot overlook the value of performance management when your team works remotely. Track employee performance and give credit where it’s due.
You can do it by setting measurable goals and milestones and regularly evaluating progress. Recognize and reward high performance and exceptional work to keep employees motivated.
Running a hybrid healthcare business is not a mean feat, but it’s achievable, provided you get the basics right. Focus on efficiency, productivity, and top-notch patient care while following these steps. You’ve got this, boss!
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