Caring for your eyes is extremely important. They’re the windows to your soul and the one part of your body that you use to measure tasks, accomplish responsibilities with accuracy, and vividly see and enjoy life with the people you love and the places you visit.
It’s essential not to neglect your eyes, and more and more people have seen their value over the recent years, with the surge of the global eyewear market that reached USD$140 billion in 2020 and is seen to even reach global sales of USD$197 billion in 2027.
In 2018, there were about 8,000 optical stores in the United States, and in Brooklyn, New York, there are probably a few hundred. But, one of the most established optical stores there is the one located right smack in Chinatown, aptly named Chinatown Optical.
A Brief History
Chinatown Optical opened its doors to customers in 1979, more than 40 years ago. Today, loyal customers and their families continue to flock to this humble shop at the corner of Mott and Pell streets. Loyal customers have trusted this family business to have their eye exam, fit their glasses and contact lenses, and have their vision corrected appropriately and expertly.
The founder, Keith Siki Ma, migrated to the United States from China to live the American dream. He successfully built this shop, and, now, two of his children are continuing his legacy.
Today, Chinatown Optical has two locations in Brooklyn, with the other on 8th Avenue. So, if you need an eye exam Brooklyn NY, you can contact them and set an appointment by calling or emailing, and they’ll be glad to assist you with whatever optical care you need.
Their World Class Services
- Professional eye exam – The shop has licensed and trained opticians and optometrists seven days a week. They also use state-of-the-art tools to measure eye clarity, such as the retinoscope and the autorefractor. Their optometrists and opticians are licensed practitioners with extensive experience handling eye cases in New York City.
- Styling – Choosing the right frame can be daunting. Luckily for you, Chinatown Optical has eyewear consultants whose expertise can give you the perfect eye frame for your face. And, this makes choosing from their hundreds of stocks of luxury brands more straightforward.
- Contact lens fitting – Buying contact lenses has become easy today, but it’s not without huge risks. Horror stories of eye infections because of ill-fitting and low-quality contact lenses have been making rounds on social media, making those who prefer contact lenses wary of getting one. But, with Chinatown Optical, you can be sure that their licensed optometrists will recommend the perfect one for your lifestyle. They also have an extensive list of soft toric disposable contact lenses, rigid gas permeable or RGP contact lenses, as well as fun, colored ones.
- Repairs and adjustments – Drop by the shop anytime they’re open, and you can have the glasses you bought from them adjusted and repaired without charge.
- Emergency service – In the event that you lose your glasses or they’re damaged beyond repair (and you can’t function correctly without them) the shop can expedite your glasses in as little as two to four hours. That’s customer service that exceeds expectations. Of course, given the situation’s circumstances, lead times may vary.
- DMV and referrals – The shop is accredited to supply the visual test report of the Department of Motor Vehicles. The visual test report is a requirement for obtaining a driver’s license. It must indicate that an applicant has at least 20/40 visual acuity in both eyes based on the Snellen visual acuity scale.
Unparalleled Customer Service
Chinatown Optical also has an online shop where customers can order their glasses without stepping out of the house. Any online order that hasn’t been shipped but will be canceled can be refunded at full cost; you only need to send them an email. In addition, canceling an order after it’s been shipped is still possible. You only need to return the glasses in their original packaging before receiving the total refund. This shows their promise to make all customers happy with their purchases.
And, if you participate in their customer survey program, you even have the chance of winning luxury eyeglasses.
Conclusion
Looking after your eye health in Brooklyn can be reasonably straightforward. Whether getting a contact lens, having a visual acuity test, or getting new frames for your old glasses, you can rely on Chinatown Optical to deliver the best customer experience that you won’t have any choice but to return and become a loyal patron.
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