Gone are the days when a pharmacy could use a simple cash register for transactions. It’s important to have a system that can not only take care of the checkout process to ensure a smooth transaction but one that can also notify customers and keep track of their prescriptions. There are several ways that pharmacy POS software is both beneficial and necessary.
Messaging Services
A good system will have a built-in way to reach out to customers. It can send automatic refill notifications, vaccine invites, appointment reminds and more. Not only does this assist the patients and help them juggle multiple prescriptions, but it can save the pharmacy the headache of having to manually complete these tasks.
Backup Plan
With all the vital information that these systems store, it is important to have that data backed up. As it is easy to forget to manually complete this task, POS software can take care of it routinely. Much like a smartphone, the data can be stored on a “cloud” server. That way, nothing is lost in the event of an on-site system failure.
Document Scanning and Storage
All the documents that are essential to a pharmacy need to be stored somewhere in a manner that is intuitive and efficient. A software program can safely scan and store customer and provider records, as well as easily pull them up when needed with a few simple clicks. It can also import multiple types of files, including PDF, Excel or Word.
Electronic Signatures
It’s important to collect a patient’s signature at the time of the prescription pick-up. A POS system can easily collect and store those signatures while making note of the date. The information will then be in one easily accessible location should the pharmacy ever need to pull it up for verification or reporting purposes. Not only that, but some systems can capture mobile signatures upon delivery of products, which helps pharmacy’s note what shipments were delivered and when they arrived. It can also keep track of inventory and provide valuable data about what other products customers are purchasing.
Keeping a pharmacy organized is imperative to keeping customers happy and safe. The information stored in a pharmacy is highly sensitive and valuable and should be stored properly. Software is not subject to human error, makes it easy to track and store data and will bring peace of mind to both patients and employees.
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