Answer Digital Wins Contract to Help Integrate Systems in the NHS

Answer Digital has won the contract to continue the development and delivery of the NHS Integrating Care Programme, working with NHS Digital.

The NHS Integrating Care Programme is working to join up IT systems across health and social care by making systems work with each other. It enables improved care decisions because authorised health and social care professionals will have immediate, secure access to accurate health and care information.

Answer Digital, a Leeds-based digital services business, has worked on the Integrating Care Programme for over two years. Their expertise has helped the project to provide a mechanism for organisations to share important records between healthcare providers in the NHS.

The NHS has partnered with Answer Digital for the next phase of development for the programme. The project will run until March 2021, with a 24-month extension option available.

The initial pilot alerted authorised ambulance staff to the presence of mental health crisis plans on emergency patients’ medical records, allowing them to treat patients better on-site and avoid unnecessary A&E attendances.

The next phase will introduce new areas of specialism in more care settings, putting clinical information in the hands of the medical professionals that need it.

Richard Pugmire, Head of health at Answer Digital

Commenting on the partnership, Richard Pugmire, head of health at Answer Digital said: “The project will speed up the process of sharing patient records, ensuring a more accurate medical history is available.

“Ultimately, the work will help to prevent harm and drive efficiencies in healthcare with less waiting for data. A great deal of work has been done to ensure data security, with records only available to authorised users with the appropriate controls.”

Answer Digital, a long-term digital partner to the NHS, recently announced a move to employee ownership to give each of its 85 staff a stake in their future and boost future innovation.


Answer Digital is a digital services company that researches, designs and develops digital solutions for companies across a wide range of sectors. The company also provides advisory services on organisational, operational and cultural change.
Founded by Gary & Katie Parlett in 1999, Answer Digital is guided by a set of core values that lie at the heart of every client project. Living & breathing these values for over 20 years, Answer Digital has helped its clients digitally transform and meet the ever-changing needs of their customers by providing digital-first, technology-led solutions.

For more information contact Nathan Lane on 07447 921654.

Digital Health Buzz!

Digital Health Buzz!

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