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The phrase “Customer is King” has probably entered healthcare and morphed into the “Patient is Prince!” Yes, today’s healthcare industry has become more patient-centric and cost-conscious. Optimizing patient-experience with functional efficiency and reducing costs have become the trident strategy of healthcare networks. This is where Robotic Process Automation or RPA makes its debut as the right solution in the healthcare industry.   What is Robotic Process Automation (RPA)? Robotic Process Automation is the process of...

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