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Healthcare has an administration problem. The average doctor spends 17% of their work week on administrative tasks—an effort that tanks work satisfaction. And as clinicians face a looming shortage and increase of electronic check points, we’re seeing workloads increase. Ironically, every hour spent with a patient leads to more time on admin down the line. Artificial intelligence (AI) is rapidly becoming a powerful ally against this administrative burden. From automating routine tasks to providing real-time...

When it comes to customer experience, healthcare organizations face the most challenges. Unlike in other industries, the products and services they provide impact the patient’s health and lives, meaning that one mistake can effectively snowball and contribute to greater losses along the way. Facility cleanliness, staff training, and availability of offered products and services are among the key aspects of patient experience that healthcare organizations can’t overlook if they want to exceed expectations and become...

The pandemic accelerated digital transformation in healthcare, emphasising the importance of opening up new digital channels as traditional communication methods became less effective. This shift enabled healthcare providers to better meet patient needs and improve care delivery and efficiency. Adopting new digital tech strategies have become crucial for engaging patients online and providing vital health information. Additionally, generative artificial intelligence (GAI) is making significant strides in healthcare, offering personalised and efficient solutions through synthetic data...

Artificial Intelligence (AI) has revolutionized various industries, and healthcare is no exception. With its ability to analyze vast amounts of data quickly and accurately, AI is transforming the way healthcare providers deliver services to patients. From identifying illnesses to predicting treatment outcomes, AI has become an essential tool in modern medicine. In this article, we will explore how AI is helping healthcare, including its role in identity verification. Improved Diagnostics AI has been instrumental in...

Artificial intelligence is increasingly being used in healthcare, with the potential to transform the way we diagnose and treat diseases. In this post, we’ll explore what artificial intelligence is, how it can be used in healthcare and the benefits of using it. What is artificial intelligence? Artificial intelligence (AI) is a branch of computer science that focuses on creating intelligent machines that can think and act like humans. AI systems are designed to learn from...